Contents
This Privacy Policy describes how Meta School, operated by Viraay Skills & Consulting LLP (LLPIN ADA-0973), registered office at 487/40, IIIrd Floor, Gopal Tower, Sunder Vihar, Paschim Vihar, New Delhi - 110087 (hereinafter referred to as "we", "us", "our", or "Meta School"), collects, uses, stores, and shares your personal data when you visit our website www.metaschool.in ("Website") or use our services ("Services").
This Privacy Policy is published in accordance with:
By accessing the Website or using our Services, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please do not use our Website or Services.
Under the DPDPA 2023, the entity that determines the purpose and means of processing personal data is called the "Data Fiduciary". For Meta School, the Data Fiduciary is:
business Name: Viraay Skills & Consulting LLP (LLPIN ADA-0973)
storefront Trading as: Meta School
location_on Address: 487/40, IIIrd Floor, Gopal Tower, Sunder Vihar, Paschim Vihar, New Delhi - 110087
mail Email: [email protected]
call Phone: +91-9319649419
language Website: www.metaschool.in
Under DPDPA 2023, you are referred to as a "Data Principal" - the individual to whom the personal data relates. This Privacy Policy applies to all Data Principals who:
Persons below 18 years of age: We do not knowingly collect personal data of children (persons under 18 years of age) without verifiable consent of their parent or lawful guardian. If you are under 18, please do not register on or use our Website without your parent/guardian's knowledge and consent. If we become aware that we have inadvertently collected data of a minor without proper consent, we will delete it promptly.
We collect only the minimum personal data necessary for the purposes described in this Policy. The categories of personal data we collect are:
Under DPDPA 2023, personal data may only be processed for a lawful purpose. We process your personal data for the following purposes:
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Account creation & service delivery | Consent (DPDPA S.6) | Name, email, phone, password |
| Processing payments | Consent + Contractual necessity | Billing address; payment handled by gateway |
| Sending course materials & updates | Consent | Email, name |
| Customer support | Legitimate use / Consent | Name, email, communication content |
| Improving our platform | Legitimate use | Usage data, IP address |
| Marketing & promotional emails | Consent (with opt-out) | Name, email |
| Legal compliance & fraud prevention | Legal obligation | Any relevant data |
| Compliance with government / court orders | Legal obligation | Any required data |
We will not use your personal data for any purpose that is not listed above without obtaining fresh consent from you, except where required by law.
The DPDPA 2023 requires that consent must be:
You have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before withdrawal. To withdraw consent, contact us at [email protected]. We will process your request within 72 hours.
We do not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data only in the following circumstances:
We engage the following third-party service providers to help deliver our Services. These parties process your data only on our instructions and are bound by confidentiality obligations:
We may disclose your personal data if required to do so by law, regulation, court order, or any governmental or law enforcement authority in India.
In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred as part of that transaction. We will notify you prior to such transfer and give you the opportunity to withdraw consent.
If any of our third-party service providers process your data outside India (e.g., AWS US servers), we ensure that appropriate contractual safeguards are in place. We will update this section when the Government of India notifies approved countries under DPDPA 2023.
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, and as required by applicable law. Our retention schedule is as follows:
| Data Category | Retention Period |
|---|---|
| Account & course data | Duration of account + 3 years after last activity or as required for legal claims |
| Payment / billing records | 8 years (as required by Indian tax law) |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Support communications | 3 years from the date of communication |
| Website analytics (cookies) | Per cookie type - see Section 10 |
| Legal compliance data | As required by the applicable law |
Upon expiry of the retention period, we will securely delete or anonymise your personal data.
As a Data Principal under the DPDPA 2023, you have the following rights:
You have the right to obtain a summary of the personal data we hold about you, and a description of the processing activities being carried out.
You have the right to correct inaccurate personal data and to request erasure of data that is no longer necessary for the purpose for which it was collected, or where consent has been withdrawn.
You have the right to have your grievances redressed. See Section 13 (Grievance Officer) below.
You have the right to nominate another individual to exercise your rights in the event of your death or incapacity.
As described in Section 6.1 above.
To exercise any of the above rights, please contact our Grievance Officer (see Section 13). We will respond within 72 hours of receipt of your request.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to cause harm to Data Principals, we will notify the affected individuals and report the breach to the Data Protection Board of India (once constituted) within the timelines prescribed under DPDPA 2023.
We may update this Privacy Policy from time to time to reflect changes in law, our practices, or our Services. We will notify you of material changes by:
We encourage you to review this Privacy Policy periodically.
In accordance with Section 13 of the DPDPA 2023, the IT Act, 2000, and Rule 5(9) of the SPDI Rules, 2011, we have designated a Grievance Officer:
person Name: Ms. Lipi Garg
badge Designation: Grievance Officer, Viraay Skills & Consulting LLP
mail Email: [email protected]
call Phone: +91-9999589759
location_on Address: 487/40, IIIrd Floor, Gopal Tower, Sunder Vihar, Paschim Vihar, New Delhi - 110087
schedule Hours: Monday to Friday, 10:00 AM to 6:00 PM IST
The Grievance Officer will acknowledge receipt of complaints within 48 hours and endeavour to resolve complaints within 30 (thirty) days from receipt.
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in New Delhi.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, you may contact us at:
Meta School
business Operated by: Viraay Skills & Consulting LLP (LLPIN: ADA-0973)
mail [email protected]
call +91-9319649419
location_on 487/40, IIIrd Floor, Gopal Tower, Sunder Vihar, Paschim Vihar, New Delhi - 110087